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Terms and conditions of use

Return Policy

All returns must be made within 30 days of purchase or shipping date.

All returns require prior approval and a Returned Goods Authorization number (RGA#).
Contact us via email or phone to get your RGA#.

All items must be returned in original packaging and returnable to the manufacturer and accompanied by a copy of the original Invoice.

We reserve the right to charge a restocking fee or refuse any returns (Restocking fee is 20%).

All returns are subject to inspection. Any part that, in our opinion, shows evidence of being used or installed or subjected to improper handling, packaging, or shipping by the customer will not be eligible for exchange, refund, or warranty consideration.

FALLAISE DESIGN FABRICATION will not accept any product that appears to have been used unless there is a valid warranty issue as defined by the manufacturer/vendor. An inspection process may take place to verify the product meets the warranty criteria. Products used in racing or off road conditions are only warranted against manufacturer defects prior to installation.

Inspections of returned merchandise to FALLAISE DESIGN FABRICATION are completed within seven business days of receipt of the return. Additional time may be needed if the merchandise must be returned to the manufacturer/vendor for further testing.

FALLAISE DESIGN FABRICATION cannot accept returns of custom or special ordered parts. Videos, software and copyrighted material cannot be returned for refund once they are open. 

We reserve the right to refuse any exceptions.

Refunds for Returns
Orders paid by credit card will be refunded back to the same account you used to pay for your order. After we process the refund, your bank may take 7-10 business days to post a credit back to your account.

If your item included any "special offer free parts", these must be returned at the same time or their value may be deducted from your refund.

Terms of Purchase

The Purchaser acknowledges that racing is an inherently dangerous activity. The entire risk arising out of the use of performance of the products and/or services purchased by the Purchaser hereunder (the “Products) is with the Purchaser.

All products are provided “as is”, and FALLAISE DESIGN FABRICATION Inc. (”FDF”) and its suppliers make no warranties or conditions, express or implied, and exclude and disclaim any and all implied warranties or conditions including, without limitation, those of merchantability or fitness for a particular purpose in no event will FDF or its suppliers be liable for any direct, special, indirect, consequential, incidental, punitive, or other damages however caused and for any matter, whether in contract, tort, negligence, strict liability, operation of law or otherwise, even if FDF has been advised of the possibility of such damages.

Notwithstanding the above paragraph, FDF will coordinate and provide warranty repairs or replacements to the extent that its suppliers of Product or portions thereof provide warranties intended for the Purchaser. As FDF is merely a facilitator of the suppliers’ warranties in such instances. FDF is not the supplier of the Product in question, nor if the supplier is unable or unwilling to honor its warranties due to insolvency or other reasons beyond FDF’s control. The Purchaser shall indemnify and hold harmless FDF, its directors, officers, employees, consultants, representatives, agents and its suppliers against any and all claims, damages, losses, liability, costs or expenses of any kind, sort or nature whatsoever that may result from your use of the Products, and/or any breach of this agreement.

The Purchaser acknowledges that FDF has set its prices and sold the Products to the Purchaser in reliance on the limitations of liability and disclaimers of warranties and damages set forth herein, and in any individual suppliers’ warranties, and that the same form of fundamental and essential basis of the bargain between the parties. They shall apply even if the contract between the Purchaser and FDF is found to have failed in its fundamental or essential purpose or has been fundamentally breached.

This agreement contains the complete and exclusive statement of the agreement between the parties and supersedes all prior and contemporaneous agreements, purchase orders, understandings, proposals, negotiations, representations or warranties of any kind whether written or oral. No oral or written representation that is not expressly contained in this agreement is binding on either party. This agreement cannot be amended or modified, other than by a change make in writing, dated and executed by the parties.

This agreement shall be interpreted in accordance with and governed by the laws of the Province of Ontario, Canada, excluding conflicts of laws provisions and excluding the United Nations Convention on Contracts for the International Sale of Goods. The parties hereby submit to the non-exclusive jurisdiction of the courts of Ontario, and the Federal Court of Canada. Any actions against FDFs must be commenced in the courts of Ontario or the Federal Court of Canada.